Office hours are generally from 9:00 AM until 6:00 PM, Monday through Friday. Government offices close at 5:00 PM. Banks operate slightly shorter hours opening at 9:30 AM and closing at 4:30 – 5 PM. Retail shops operate seven days a week and are generally open from 9:00 AM until 7:00 PM, with a few shops open 24 hours a day. Armenians are well known for their generous and hospitable nature. Socializing over dinner with associates is quite common for most business dealing and lengthy toasts are a common feature. Business cards are presented upon first contact. Owing to the state of telecommunications in the country, replies may take what might be considered an unusually long time and should be factored into any negotiation.